Despite of so many reminders no action is been taken against my complaint. The below are the details of mu complaint which i made on [email protected].
My self Jitendra Gupta is a frequent business class traveller and gold card member of Emirates airlines. My skywards gold card no. is EK 112971891. Recently I was booked on 21st April to fly from Entebe to Mumbai. I was scheduled to fly from Entebe to Dubai by EK 730 & Dubai to Mumbai by EK 504. From Mumbai I have to go to Surat to attend one important function on 22nd April morning for which I have done my travel and accomodation arrangements in advance.
I reached Entebe Airport 4 hrs before departure on 21st April. I got my boarding pass for the flight EK730 and connecting flight EK504. I moved to business lounge till the boarding announcement will be made. After 2 hours I have heard the announcemet for cancellation of flight EK 730 which was later confirmed by the ground staff.
Later on I was made to travel from Entebe to Nairobi, Nairobi to Dubai and Dubai to Mumbai. I have to rush from pillar to post at each airport for tickets and availability.
Due to this last minute cancellation my all travel plans changed and I reached home on 23rd Morning. I lost all my money in travel booking, accomodations & moreover a very important function. Later I have to make rearrangement of travel and accomodation. These all changes cost me fortunes. I have incurred a loss of 900-1000 GBP in these changes.
Being a loyal customer I have been travelling Emirates business class past 1 year. But now I have suffered a severe loss due to the cancellation of the flight by Emirates.
I believe that Emirates will keep their cordial relations with their business class travellers and arrange asap for the compensation of the losses incurred by myself.
My booking reservation number is 64D6EE
I can be contacted at 91-7405360885.
Pls. arrange for my compensation asap.
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