HDFC BANK, SALEM, TAMILNADU
Vehicle Loan for Bajaj Discover 100 - Reg

From

V. Rajasekaran,

09944267217,

E -Block staff Quarters,

Govt. College of Engineering,

Salem - 636 011.

Tamilnadu.

To

The Officer in-charge

Customer Complaints & Grievance Cell

HDFC Bank Ltd

Respected Sir,

Sub: Vehicle loan of Bajaj Discover 100 - Reg.

I bought a two wheeler at Preethi Bajaj, Mallur, NH7 Trichy Main Road, Salem, who is a sub dealer of Bajaj vehicles, on 07-10.

Mr. Senthil Kumar who had been a authorized financier of HDFC received all stipulated documents at the time of the vehicle having bought, for loan of Rs. 38400/-. He assured me that my loan formalities would be processed within 3 days of time.

I approached the financier Mr. Senthil kumar lot of times over phone and in person. But my approach stood vain. He gave me an evasive reply that there had been some problem in the Main branch of HDFC. I trusted him a lot. It has become more than 2 and half months of time. I tired of approaching the financier Mr. Senthil Kumar.

Finally I approached the HDFC bank, Salem where I got known that my application had not bee submitted to the bank for sanction of loan. I was shocked and i did not know why my application had not been submitted to the bank.

At last I came to know that Mr. Senthil Kumar, HDFC financier along with the Owner of Preethi Bajaj sub dealer, used my initial deposit of Rs. 17250/- for their own purpose. They did not make any necessary arrangement for sanction of my loan at the bank.

The financier deceived me a lot not submitted my application to the bank. I finally approached other the team leader Mr. Ilayaraja who logged in my application and processed. Again i submitted all of my necessary documents to the bank. After 3 months, at my own approach, my loan was sanctioned and my vehicle registered on 05-01.

I submitted all the documents to the financier mr. Senthil Kumar at the time of the vehicle having bought. He did not submit anything to the bank. I need to have all the documents submitted to him.

I also request you kindly to initiate severe action on this financier at an early date to retain the name and fame of the HDFC Bank. And prevent other customer being victims. Kindly please hand make necessary steps to hand my documents at an early date from the financier (8 photographs, ration card xerox copy etc.,).

I solicit you kindly to do my favour of initiating necessary steps on Mr. Senthil Kumar at an early date.

Thanking you,

With regards,

V.. Rajasekaran.

place: Salem

Date: 17-01.