Inconsumercomplaints.com » Cars & Transport » Review / complaint: Mahindra Logan - Delay in changing part | News #9536

Mahindra Logan
Delay in changing part

I own a mahindra logan 1.6 petrol model, which i purchased about 3 years back. here is a series of unfortunate events which happened to me commencing from 15 days back. the car stopped abruptly midway while i was returning home from my clinic in the afternoon and refused to move a single inch. when i contacted the service station and told them about the problem they said they will be able to provide the towing service only in the morning. despite the asurance they were able to tow it after 2 days!!! after inspecting they said that a part is broken which they dont have it here in jodhpur and it would take them 7 days to transport it from nasik... are your snail speeded personell living in stone age for heaven's sake!!! and now when it arrives finally the part is broken!!! and would take another 7 days to dispatch a new piece. is there no sense of responsibility in the goddamn company??? /

and this is only the recent event i m stating. my past experiences with the car and the company are no sweeter. 2 months ago the car stopped while driving and showed problems in ignition. the people in the customer care centre are careless of customer grievances and dont keep the car ready at time. we went there almost 3 times after which finally they looked into the problem onlny after we had to literally make a scene at the service station.. and despite that they handover the car to us all coverved with dust and pigeon's shit!!!


Company: Mahindra Logan

Country: India

Category: Cars & Transport

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