The complaint was registared to you, 2 days back and there was no response from your side as on today.
Several Times I was called to Customer Care Toll Free No but there was also no response and
Chennai PHS Electronics Service Centre also not respond properly.
Once again I will registrar my complaint to you along with documentary support to you for speedy action require
My DVD was purchased on 12th Jan. This DVD had some of the DVDs are not playing shows "NO DISC" and some of the DVDs are playing with poor picture quality. The same DVDs are playing good in all other Brands (SONY, ONIDA, SAMSUNG, ETC.,). But in the Chennai Service Centre guyes are says "These model (3146X/97) DVD's are not support these DVD's this was very old Model dont't come to us service but you have to pay the money for this Servicing!!! ". How it can be passible? They want service charge also for this advice. Kindly let me know the exact reason for these fault of my DVD and how it can be rectified. Past 7 days I was vigeriously follow it up all the source of Philips cutomer care but no response from Philips Service Centre, Customer Care and Complaint Email. Kindly help me to solve these problem as earliy as passible.
Regards
karuppiah. M
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