Inconsumercomplaints.com » Clothing & Footwear » Review / complaint: FashionAndYou.com - Wrong Product sent now delaying return Process | News #221360

FashionAndYou.com
Wrong Product sent now delaying return Process

I dont know where to begin with the ridiculous customer service and a joke of company that is being run. Not only do you mess up my order once but a second order placed within two days is messed up at your end.

1847514 02/05 Fendi Womens Sunglasses 1 3, 999.00 10000146654 COD Dispatched/In-Transit

Sent me a pair of wrong sunglasses again and i have to do the running around getting them sent. Not only is it mentioned in the mail that return orders are accepted only Mon-Fri between 10-7 but while talking to your customer service it isnt mentioned to me on the phone. The parcel is couriered and not accepted as it reaches on a Saturday. Courier Tracking Number - DTDCM73695520

The courier was returned to me on Friday in Bombay and as per discuusion again with the customer service i had requested a pick up and was told the details would be sent to my account by Fri. As per discussions on Fri the details were to be sent on Wed As per discussions on thursday details will be sent by tuesday. I have no faith Left with this company and Pleae beware buying products


Company: FashionAndYou.com

Country: India

Category: Clothing & Footwear

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