Date: 06/01
To
The Head,
Consumer Forum Complaint Section
India
Subject: Loss of consignment sent from Kolkata to New Delhi.
Dear Madam/Sir,
This is to bring in to you your notice that I Sarnath Chowdhury had sent a (Cotton Blazer) through courier by First Flight vide Consignment No: E47170027 on 12th December from Kolkata to new Delhi. The same consignment has not yet reached the destination and neither has been reported back to the local office. After repeated request I was neither entertained by the local Franchisee nor by their Sales manager. After asking for help on the same matter I was refused for any support rather was told that it may take two months time to solve the matter, either I can wait or else can go and make complains wherever I want. Though I am getting transferred to Mumbai for my official work I am leaving on 11th January from Kolkata and henceforth won’t be in a situation to the chase the matter regularly.
The material was sent to my cousin for his marriage ceremony and I was defamed as it was not delivered on time. Even the material costs Rs.3500/- was not mentioned in the consignment receipt.
Kindly accept my request and look in to the matter on priority.
Regards,
Sarnath Chowdhury
59, Bungalow, Barrack Road
Barrackpore, Opposite Army Base Hospital
Kolkata – 700120.
Mobile # 9874778787.
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