This is with regards to India Today's Online Shoppe, an arena where extensive fraud is happening. I was ' randomly selected' for the anniversary offer, a reebok watch ostensibly worth Rs. 2500, one which I could receive for "just" Rs. 500. After paying the money, I received the watch a month later, even when the promise was made to delivery it within 2 weeks. Guess what I received: A watch without the quartz (the glass covering the dial). I sent an email to customer care, no reply. I dial their phone number, it's always busy. These are the complaints :
1. Delayed delivery (1 month compared to 2 weeks promised)
2. Defective product (Damaged/Defective product delivered)
3. Customer care doesn't really care. Nobody replies to an email, nobody picks up the phone.
4. Extensive email spamming - They will flood your inbox with various emails about 'offers', seriously infringing your privacy.
If anyone is planning to buy anything online from India Today's shoppe, a word of advice: Don't. Go for e-bay India or Amazon. India Today makes sure your money is swindled, and wants you to feel good about it, while never really bothering to reply to the complaint.
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