I had bought a pair of shoes from Mochi shoes (Baroda, Gujarat).
Since I already had another pair of shoes with me I did not use the new ones bought from Mochi for approximately 5 months.
Now on 16th of Oct I started using the new Mochi shoes.
Within 10 days the sole started tearing off and there were a lot of crimples in the shoes.
Today when I took them to the shop their executive Mr. Nasir told me that their shoes are made in such a way that if I dont wear them and keep them packed this will always happen. Also their owner Mr. Huzefa was very rude and said that no matter what they will not replace the shoes and informed me that this type of problem will always happen in Mochi shoes if we dont wear them.
My name is Farhad Wadia and my contact number is 9909984799.
I wish to launch a complain against their baroda office.
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