TO,
LG CARE CENTER.
DEAR SIR/MAM,
WE REGRET VERY MUCH TO BRING TO YOUR KIND NOTICE THAT YOUR SERVICE CENTER AT JALANDHAR IS NOT DEALING FAIRLY WITH THE CUSTOMERS.FOR INSTANCE I SOLD ONE LG DVD WRITER TO A CUSTOMER.AFTER THE PURCHASE OF THE SAME THERE AROSE A PROBLEM WITHIN A PERIOD OF 1 AND HALF MONTHS AND THE CUSTMOR CAME TO ME WITH THE COMPLAINT.I ASKED THE CUSTMOR TO VISIT THE LG SERV ICE CENTER JALLAN DHAR.HE VISIT THE SERVICE CENTER.YOUR SERVICE CENTER TOOK THE DEFECTIVE WRITER FROM MY CUSTMOR AND GAVE HIM A N EW IMORTED PIECE.CUSTMOR DOESN'T KN OW
WHAT IS IMPORT PIECE? THE SAME PROBLEM AGAIN AROSE WITH THE NEW DVD-WRITER.I AGAIN ASKED HIM TO APPROACH THE SERVICE CENTER, WHEN HE VISITED THER SERVICE CENTER YOUR SERICE CENTER REFUSED TO EITHER REPAIR OR TAKE BACK THE SAME ON THE PLEA THAT THE DVD WRITER UNDER QUESTION IS IMPORTED ON E AND NOT THE ORIGNAL, WHEREAS THE SAME WAS REPLACED BY THE SERVICE CENTER JALLANDHAR.IT THERE FORE APPEARS THAT THE LG SERVICE CENTER IS NOT GIVING SATISFACTORY SERVICES TO THE CUSTMOR RATHER CHEATING THE CUSTOMERS FOR NO FAULT ON THEIR PART.SO KINDLY TAKE SUITABLE ACTION IN THE MATTER SO THAT THE REPUTATION OF LG COMPANY MAY NOT SPOIL AN D REPLACE THE DVD-WRITER OF THE CUSTMOR.
THANKING YOU,
YOUR FAITHFULLY,
BANSAL ELECTRONICS ENGINEERS
BANGA ROAD
PHAGWARA.
01824-260519, 9876770676
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