DELL
Faultry replacement

Hi

I bought a DELL Inspiron N51 laptop in June. The warranty expired on 22 June. Very coincidentally, the laptop developed an LCD issue on 20-Jun and I brought it to the attention of DELL and they replace my LCD and motherboard free of cost.

But, it has developed an LCD issue again, because of which the display screen is out of service. Now, DELL is demanding Rs. 11, 000 for replacing the LCD screen.

I am questioning the operational fitness of the free replacement they made within the warranty. How will something replaced just a month ago develop a fault?

Can someone help me with some resolution on this issue?

Regards

Venkat

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