LastName: MARUTHU PANDIAN
EmailAddress: [email protected]
Confirm Email Address: [email protected]
Current Phone: 9582391332
Account Number: 1106336
Order Number: 0577908
Additional Info: I ve ordered my desktop order no:0577908
After 15 days after succeful payment ive not received my consignment. No proper reason has been given for the delay. Customer care (i do not know where is the care?) executives reply no stock of the particular part... A big company like DELL giving such a worse reply will definetly spoil the hope of goodwill & trust.
Dell will not take the order even if 1paise is less, then why i should wait for DELL if my consignment is delayed. Its my money and my time.. I need proper value of the same.
I ve totally lost faith i can give a good comment on the company, because one of my friend recommended me to buy dell...
If the situation persists HP, IBM, Thoshiba... even HCL, chirag computer will overtake DELL inda..
Kindly take as a wakeup call and do the needful
order no : 0577908
the Reply given was very irresponsible
Thank you for contacting Dell Customer Care
We have checked the details of the order and as per the order details the order is completed and the estimated date for the order to be delivered is on or before the 25th May.
I do not know where the value of INDIAN Consumer money & Time lies
whether this they can do in US or in Europe...
Dell needs to be screwed a bit .sorry a more...