Hi my name is Shashi, s, latti from manglore. I bought a new lenovo Y510 (49, 760 Rs) Laptop on 2, jun (last year) from MANHARS in manglore. when i was purchasing laptop there was offer on it. As per the offer the warranty has to be upgraded 1 year to 3 years and a puma kit. when i try to register my laptop by online i got one error that the product has been already registered. then i informed this error to MANHARS. they also tried but got the same result.i requesed so many time to MANHARS as well as lenovo care center but i did not get any response from ther side.
After waiting for a week when I didn't receive their call, I called
up the service center to which they said that the document and redamation code had not
recieved and once again i sent to the channel technology. After 3 weeks i got one call from care supporty and he said that they are going to upgrade laptop warranty soon... now laptop warranty has exspire. when i ask about this to the channel technology they said that they had not recieved my documents and sorry we can not upgrade warranty and provide you puma kit.
so please help in this matter
from,
shashi, s, latti
from manglore
no:- 919620881835
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