I had purchased a Godrej Frost Free Refrigerator from Snehanjali, Kharghar, Navi Mumbai in May. The product has a 5 year compresser guarantee and 3 year's guarantee on body parts. At the beginning, the screw of the refrigerator compartment's door was loose. They said that the company will replace the door. The door was replaced after a month and a half. After this, a shelf and a bottle rack got cracked, without any extra pressure applied. The condition of the racks were already poor. The response from Godrej has been poor since then. They haven't yet replaced any of the racks and even after reminding their representatives so many times, they aren't taking any action.
I kindly request you to take the necessary actions and make them aware of their duties.
VIJAYA RAI
Kharghar, Navi Mumbai-410210
Maharashtra
9320791037
0 comments