GVS INTERNATIONAL
FAULTY NOKIA E 5

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia E 5 set Colour black Batch no. 355949047845168

We are shocked to bring to your knowledge that we have recently purchased the above-noted set with certain problems. The paint from keypad is vanishing automatically. The phone also hangs. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

For GVS International

Pooja Gupta

919811067176