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Complain regarding HCL LAPTOP

I have purchased a HCL ME 4502 Laptop from HCLstore located at Ghaziabad city as on

25/07 (EXPRESS COMPUTERS C - 10 & 12, Express market, Ambedkar road, Ghaziabad01 UP). Due to an unfortunate body of my HCL ME 4502 Laptop (including front pannel & back cover) crashed than i have given it to HCL Authorised service Provider located at Meerut, EXCELLENT TECHNOLOGIES, 161 CIVIL LINES MEERUT.for repairment as on 12.04.2011. but it is hearing very bad that the part of HCL LAPTOP is not available till now in stores.

Whenever i am contact to your authorised service provider the only statement they said to me that " We have punch the purchase order to our company but it is not available till now. What can we do when it is not available by company."

HCL is a brand name and thats y on this faith i purchased a laptop from your company.

Details of my Laptop are -

Model No - HCL ME 4502

Serial No - 3104AX324222

Job Sheet no - 156

Please look into the matter on priority as my work going to obstruct. Take necessary action for providing the required parts to me as soon as possible OR EXCHANGE MY LAPTOP..KINDLY DO NEEDFUL AS SOON AS POSSIBLE.

Company: HCL

Country: India   State: Uttar Pradesh   City: Meerut

Category: Computers & Services


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