I bought HCL laptop with serial no. "A101AE287300" in end of December with promotional offer of free jacket. Laptop was delivered within 5days and i got mail about dispatching "Reebok Jacket" through DTDC with docket number "V04844606" on 27 January. After 15days' wait i did not get that Reebok Jacket then i went to DTDC website and checked track of my gift with docket number but i found "this number is invalid". So i did communication with DTDC and they replied that "we do not have track of this docket". Finally i mailed to hclstore's email address on 14 February but no reply. Then on 24 February i sent mail to following email addresses about that "Reebok Jacket"
[email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
but no reply. Once again i sent the mail about my Reebok Jacket on next day 25 February and after that i got a call from HCL about Jacket. They said that your Jacket is dispatched successfully but i do not get that Jacket after 3 months.
So HCL makes fool to people with this kind of promotional offer. If they can't able to deliver that promotional gift then why should they started this offer?
Totally unsatisfied with HCL laptop promotional offer. I want that jacket in any circumstances or pay me whatever the price of it.
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