Dear Sir,
I have booked a HCL Laptop Adaptor 19V 3.42 A on 28-Dec. I have asked them process it on urgent because i cant use my laptop without the charger.. they committed me on mail quoting "your order is being processed and will be delivered to you by 6th January".
i have been asking them for the carrier name and tracking code every day by mail, chat and calls, but no body updated on this for a week.
Then when i told them if they will not update i will put a complain, Then i have got an update from them that product has been dispatched on 9th Jan.
NB:- But still they have not yet given me the tracking code and the courier name. so i don't believe on them now.
I am so much disappointed and harassed. if i would have not followed up with them, god knows when it would have delivered to me, may be a month or more. if i don't get my charger on time it is loss to my professional work.
please help...! help me to get the tracking code and courier name. because still i don't believe this store and their service...
order details given bellow.
Order Number : 43390
Order Date : 28-Dec
Payment Method: Credit Card
Shipping Mode: Express
Discount Voucher :
Sr No Product Name SKU Unit price (in Rs. ) Quantity Total Cost (in Rs. )
1 HCL Laptop Adaptor 19V 3.42 A BK003965 1394 1 1394
Total Tax: Rs. 55.76
Shipping Cost: Rs. 60.00
Total Amount: Rs. 1, 509.76
Amount Paid: Rs. 1, 509.76
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