Inconsumercomplaints.com » Computers & Services » Review / complaint: Hitachi - I had sent a Hard Disk drive to Hitachi under RMA No. 36793889 on 22.02.2012 which was in warranty for replacement | News #263589

Hitachi
I had sent a Hard Disk drive to Hitachi under RMA No. 36793889 on 22.02.2012 which was in warranty for replacement

I had sent a Hard Disk drive to Hitachi under RMA

No. 36793889 on 22.02.2012 which was in warranty for replacement.

As per company policy, they have to replace the hard disk within 14 days from the date of submission of defected hard drive. I have requested the company many times to send my replacement but till date the company is not taking any action to replace the same. Every time, I contact the company, they send me the message that there is shortage of hard disk and we will send your replacement as and when the shortage will be over. As I am facing great hardship without my hard disk as I am unable to use my personal computer, it is requested that the company may be directed to send my replacement at the earliest and also force the company for a penalty if the company does not do the same. Needless to mention here that two month is already over.

Regards

Prabhat nayak

9, LAL RAM NAGAR

NEAR ST.PAUL SCHOOL

INDORE (M.P.)-452001


Company: Hitachi

Country: India   State: Madhya Pradesh

Category: Computers & Services

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