Idea net setter modem no 8682856119 purchased from idea showroom at Thirumullavoyal at Chennai on 26 May 12. after two days services terminated with a messages from 51133 that submit documents. i have submitted photo ID, Residential proof, Copy of Pan card instantly. it appears that the showroom staff has not submitted the same to concerned authorities. it is unfair on part of Idea team to de-bar the customer for inefficiency of the staff specially when all charges paid in advance. kindly re-activate immediately.
On behalf of all the customers of Idea cellular, I wish to submit that necessary executive instructions be issued to the dealing staff to obtain all requisite documents in advance. later, if documents does not reach the concerned authorities the staff should be asked to ensure the same instead terminating the services of the customer and cause him inconvenience even after making the payment for such services..
0 comments