C O M P L A I N T S:
NON-AVAILABILITY of Internet connection fo LOW-GRADE /Cheap-quality EV-DO CHINESE-MADE
DATA CARD sold to the customers on false presentation that the said card is connected "THROUGHOUT INDIA"
BSNL CDMA SERVICES ACCOUNT NO: 361470820
To
The Sub Divisional Engineer (Marketing) / Technical……………………………………………..
B S N L, CALCUTTA TELEPHONES
JADAVPUR, K olkata. Dt: 09-03
C O M P L A I N T
BSNL CDMA SERVICES ACCOUNT NO: 361470820
Dear Sir,
Fully knowing the limited mobility & functional limitations of the EV-DO Data card services, a section of your staff/officer, now posted at JADAVPUR, KOLKATA, BSNL OFFICE, resorted to a false presentation to me, in support of that Chinese-made inferior-quality data-card, which is non-functional in many places of India, outside the State of West Bengal.
Accordingly, I could not make any meaningful use of the said CARD and get in touch with the INTERNETS from Sarjapur Main Road Areas, Bangalore, from 21-02 to 06-03.
Please, therefore, arrange for (i) an I M M E D I A T E replacement of the said card by a suitable one, at no extra-cost, with guaranteed ALL-INDIA mobility, if at all available with your organization right now, and (ii) only raise the BILL with proportionate concessions for the periods for which your services were not made available to me.
In case your good office opt for the neither (i) or (ii), please treat this C O M P L A I N T as a final notice for the WITHDRAWAL / SURRENDER /DISCONNECTION of the CDMA services to me, and stop raising any BILL with effect from 01-05.
Yours etc.
(KANAI CHAKRABORTY)
164/78, Lake Gardens, B-13, Kolkata- 700045
CC to (i) CGM, Telephone Bhawan, Kol-700001 (ii) T R A I
To
The Divisional Engineer (Technical) /……………………………………………..
B S N L, CALCUTTA TELEPHONES
JADAVPUR, K olkata. Dt: 09-03
C O M P L A I N T
BSNL CDMA SERVICES ACCOUNT NO: 361470820
Dear Sir,
Fully knowing the limited mobility & functional limitations of the EV-DO Data card services, a section of your staff/officer, now posted at JADAVPUR, KOLKATA, BSNL OFFICE, resorted to a false presentation to me, in support of that Chinese-made inferior-quality data-card, which is non-functional in many places of India, outside the State of West Bengal.
Accordingly, I could not make any meaningful use of the said CARD and get in touch with the INTERNETS from Sarjapur Main Road Areas, Bangalore, from 21-02 to 06-03.
Please, therefore, arrange for (i) an I M M E D I A T E replacement of the said card by a suitable one, at no extra-cost, with guaranteed ALL-INDIA mobility, if at all available with your organization right now, and (ii) only raise the BILL with proportionate concessions for the periods for which your services were not made available to me.
In case your good office opt for the neither (i) or (ii), please treat this C O M P L A I N T as a final notice for the WITHDRAWAL / SURRENDER /DISCONNECTION of the CDMA services to me, and stop raising any BILL with effect from 01-05.
Yours etc.
(KANAI CHAKRABORTY)
164/78, Lake Gardens, B-13, Kolkata- 700045
CC to (i) CGM, Telephone Bhawan, Kol-700001 (ii) T R A I
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