» Computers & Services » Review / complaint: Kingston - PenDrive Replacement | News #361995

PenDrive Replacement

I had a Kingston Pendrive which was not working I took it to the nearest Service Centre with the name "RE-STORE", at Jaipur. They did the preliminary investigation about the physical status of the PenDrive and okaying it they me the receipt and told me to collect the pendrive after 15 days when I called them about the status of my pendrive replacements they told me to collect it from their centre and when I reached there they told me that my pendrive was found open and thus cannot be changed. I contacted their senior in delhi "Gaurav Khanna" he just told that he will look into the matter and then replied with a frustrating line that "We have our engineers trained from Taiwan and they can't be wrong."

My question to the company and their representatives is that at the local centre the pendrive was checked for physical damage and it was found proper thats why they gave me the slip for servicing and Now at their Headquarters in NewDelhi they tell that the Pendrive was found open and can't be replaced as per the physical damage policy. I would like to know a pendrive tested okay for physical damage at their local centre was found damaged physically at the HeadQuarters and they blame the Customer for that and keep bragging about their employees being trained in Taiwan.

Boooo Kingston... it Sucks. Now I came to know why these pendrives of kingston costs 20 rupees less.

No one should buy Kingston Products Boycott this Company...

Company: Kingston

Country: India   State: Rajasthan

Category: Computers & Services


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