Comprehensive warranty was taken on my laptopserial no EB074999723
Whne there was an issue I took it to the service center and they said they need case ID to do the work
When called up lenovo they said serial no is not reflecting in their database.
After constant follow up for a week Case ID was generated and gave it to service center . after 3 days service center call up and said they are closing down and hence pick up the laptop without getting repaird.
And then give it for repair in another service center. When called up lenovo they said they cant generate a case id before 7 days. The case is still pending.
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