I bought an LCD on dated 22/09 of L.G. (Model no.- W2043C-PF-BTRVAPL ; Serial No. - 105PMKT016349) from Kalyan computer, Jalandhar through E Work Point, Kartarpur. It came out to be defective after 10 days of use. A distinctive yellow vertical line began to appear in the middle of the screen. I filed a complaint on the same day to the company (L.G Support service). After around 10 days, an agent from L.G visited my place to have a look at the issue with the LCD. He replied back that the LCD was being covered with rust at certain points from within and he further suggested to bring the LCD to their service center at Jalnadhar so as to talk with senior authorities. When I took that to there, they declared that It was a physical damage issue (rust) and they cannot deal with it (Dated : 24/10)
There was not any physical damage done by me to the LCD. Moreover, I used the LCD for just 10 days, so there is no chance of any such damage.
0 comments