Hi,
I have order one Tablet PC on 1st Apr'11, Order No -1573744 through naaptol.com, but still shipment is not delivered or the status for delivery was updated. I have contacted more than 10-15 time to naaptol customer care (9223576748) for the status but unable to get the status. As per them the "order has been verified will delivered soon". I have heard the same voice in every call last 20 days since 1st Apr'11. They have also give me the merchant no - 011-42425200 (Heman Ji) but as per merchant all the orders are delivered to naaptol itself.
After such Irresponsible behavior I also mail to [email protected] for status query, but no revert, received a mail from [email protected] with same remarks (shipment will delivered soon).
Today on 22nd April I call again to Naaptol CC talk with Mr. Mitesh (CCE) but he also unable to give me the status, so I ask him to transfer the call to seniors but he refused my request hence I write this complaint.
""My query is if the merchant unable to delivered the shipment, please confirm the status to customer or if it will delivered than confirm the date (max).""
Naaptol has wasted my time and value, with no clarity on shipment within such a long period.
Hope I will get my order status through your website.
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