LCD monitor
S/N is ETLA804038821017D64314
COMPLAINT # 100611567
DATED 30.06.10
My ACER LCD Monitor has developed a thin red vertical line on the RHS of the monitor screen. I complained. Details are given above. No action has been taken so far. Toll free phone line is getting disconnected the moment I am saying to the customer care exec. that I'm following up on a complain. I accessed the ACER official site which shows that MY MONITOR HAS ALREADY BEEN REPAIRED, whereas, actually, nobody has communicated to me till date.
Did a ghost come to my house and serviced the monitor (but failed to repair)?
Is this the way ACER cheats? Are they cheats in the guise of a corporate entity?
Do they think that customers are so gullible that they won't take any action against them?
Sougata Mitra
76/2 Bidhan Sarani
Kolkata-700006
98300 22023
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