DELL I NSPIRON 4110
After sales service

Hello,

I purchased a Dell laptop (service tag CD08VQ1) in November, and it was troubling a lot and anyhow i could manage to get out of the issue as they provided me with replacement in August.

Now within 1 year, it has again started troubling. When i tried to contact Dell Services, they send the engineer with replacement parts but still some some of the issues left unresolved.20 days already has passed since then.

when i asked for the replacement of the laptop, they said, it's not possible we will try resolving which will take another 10 days.for this service i have paid Rs 13000 approx.

Being an MBA student I have already suffered from a heavy loss of studies, time and efforts.

I hope you will understand my plight as a customer, and the loss of resources as a professional.

I therefore, urge you with due expectation to escalate this issue to the right person in a right