Respected Sir/Madam,
My consumer no for Bharat Gas is 51704 and I had ordered a LPG cylinder from Madam Enterprises few months back. Inspite of repeated reminders I have not got that cylinder. When I finally went there I was told that I dint book the cylinder. So I decided to cancel the connection. Towards this I was told to return the cylinders and the regulator. When I told them to collect the cylinders from my house they refused to come to my house to collect the cylinder. When I told them that I would complain they merely said ok and Mr. Senthil - the person whom I spoke to in Madam Enterprises was very unreceptive. Please do the needful as I do not want to continue with Madam Enterprises.
I tried to do a complaint in the Bharat Gas toll free no. There are 2 no's. One of them is always busy and the other is connecting to IRDA no (this is very strange). Also I tried reaching their head office in Bangalore and regional office in South but no response from them either. However I managed to send a feedback on their portal and the complaint no is 163755.
Please do the needful.
Thanks,
Sudhi
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