I recently used MNP to transfer my existing mobile number from Idea to Airtel. However, to my horror, this is the worst customer service I've seen. Inspite of submitting all the documents at the time of applying for a change, they disconnected my connection stating that I've not submitted the documents. If I've not submitted the documents, why should they even port my number and immediately after that disconnect it. In this era, they left me without a phone for last 1 week for no fault of mine.
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