Dear Sir,
I have purchased Kenstar iron on 4/11/10 by keeping faith on the company's trade mark. The product has been given a warranty for Three year . i had facing problem in 2 month only.the iron is catching up the heat but it can not brake crease even in a handker chief. i had given it to the authorized service station thrice . but every time they had kept iron with them for almost a month .but they can not solve my problem at all. rather, they are too much hares in the dealing with us. they used abused language & asked us to do what ever i want to do. then i had no option left to go to the consumer forum . so, before that extreme step i feel it's my duty to convey my message to your company.
i think videocon/kenstar had lost his way & looking to burst at any moment.
i had serious problem in my washing machine of videocon too. then i had replaced it with eletrolux.
if you have left any shame & responsibility, please solve my problem as early as possible. else we will meet in consumer forum.if you had lest with any dignity please resolve complain within 24 hours.
the other detail of my iron is mentioned below.
Model No: DI-0504
Sr No. :170810040400100804
dat of Purchse : 4/11
Invoice No : 2567008725
Please show interest towards this complaint such that the faith and belief on the company trade mark should never be faded.
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