This is to inform you that on 12/05 me and my friend went to Khosla Electronics, Hazra to buy AC. I bought a 1 ton Whirlpool AC and my friend bought a 1.5 ton AC. The salesman, Mr. S. Raha, who attended us did not inform us that the company is providing a free Reebok trolley. When my friend came to know from a paper advertisement he contact the shop and after a brief argument they admit to give the free gift to my friend. Not only that the company listed price was 19, 700/- for 1 ton 3 star A.C while I paid 20, 900/-. Yesterday may friend collect the trolley bag.
Today when I went to the collect the gift Mr. Raha promptly ask me to pay some amount to avail the free gift. When I ask why I am suppose to pay extra amount when my friend didn't he told me my friend already paid it so he got it. I when call my friend from the shop he denied it. Then Mr. Raha told me without extra money he cannot provide me my free gift.
Is this way to behave a customer? Not only that he take extra money but also he is demanding more. I think being a weaker sex I am facing such misbehavior from the man. He didn't ever think to ask money from my male friend while giving the gift.
I am sending a copy of this complaint to Bajaj Finance who finance me. And I will order a stop payment until and unless Khosla Electronics settle the matter with an apology.
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