Purchased a HP laptop with Seriall No. 5CD148101J on 23.03.2012 from Computronic Engineers, Nagercoil. On getting information from the company site regarding two year additional guarantee against the payment of Rs.1133/- I sent the DD for Rs.1133/- along with the copy of bill, wrapper detailing the barcode of serial no. product no, copy of id proof on 02.04.2012 to the HP redemption cell, New Delhi on 02.04.2012 through Speed Post. But no reply so far. I have not been provided with any kind of documents for the additional insurance from the company. I feel I have been cheated by the company as well by their dealers.
Chenthil K
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