Aquaguard (i Nova)
No Service Support on AMC

Sir,

I had taken AMC for my Aquaguard (i-Nova Model 2003) for three years on 28 May in Jammu and now I have moved to Thane. The contract reciept no is 16558483 by sunrise enterprises, Jammu. The AMC is valid in all major cities in India including Mumbai/Thane. I placed a telephonic request for its servicing and filter replacement on 05 Aug vide request No

83333301 and given four times reminders but till date nobody has turned up. Every time I am being told that the matter has been escalated and somebody will definitely turn up but invain. I feel I am being cheated on account of AMC. Its high time now.

I think if the services cannot be given within stipulated time then the AMC amount paid Rs 3000/- on 28 Aug 09 may be refunded with interest and damarage charges.

Yours Faithfully

Vikash Verma