Hi,
We have drinking water problem in our locality due to very high TDS of under ground water. We have to buy water for drinking, cooking and all that.
Last month a sales boy named Palash Das from Eureka Forbes came to our home and suggested to buy Total RO purifier from Eureka Forbes. I was reluctant to buy the product as I was not sure about the ability of purifier. He convinced me to buy the product in one condition that if the purifier fails then he will take away the purifier and also said the he will take the money only if I am satisfied with the product. He installed the product on 9th August and did not show us the quality of purified water with TDS meter. Just installing the product he ran away saying that he has another product to install in remote place. After that I tested the water, it was not worth of drink as test was very salted. I informed him, he came on next week with a TDS meter. I saw that TDS of purified water is high, hence I refused to take the purifier. He said that this problem will be solved by a Technical Expert. After that long time passed, neither we could see a Technical Expert nor him. In the mean time, on 16th August the purifier stopped functioning. Previously it was at least giving satled water, after 16th August no water is coming from the purifier. At last on 6th September Palash came with a Technical Person and then did some war with the purifier and were able to start that. They also replaced the RO membrane, after which taste of the purified water slightly changed. On that day itself, after 1 hour of their departure, purifier stopped working.
I am very distressingly saying that I am not at all happy with the product. Please get that defective item removed from my home.
Regards,
Subinoy Das
0 comments