Inconsumercomplaints.com » Shops & Trade » Review / complaint: Bharti Airtel Ltd - Escalation Case (Wrongly Commitment) | News #129380

Bharti Airtel Ltd
Escalation Case (Wrongly Commitment)

Dear Sir/Madam,

My Name is Suresh Kumar. K... my credit No:4622 7153 5161 5011... i am recd to (Platinum Rewards) Cards Provided... credit Limit 20, 000/- Only i am very sock to me... atpresent not used to credit card... i am Booking to Manhattan Platinum card Only... but your side provided to Platinum Rewards... iam not accept this card... Application form Booking to Manhattan Platinum card Only... Booking person Name: Mr. Krishnamoorthy working from Buzz work Business Services Pvt Ltd., (Team Leader) (Egmore Branch) & Mr. Partiban (Tel Caller) (Egmore Branch) Buzz work Business Services Pvt Ltd., ...iam handover to Voter ID, Passport photo copy 1, Emp.id card xerox copy, PAN card xeox copy, & Company visiting cards with fill the form & Address details (Billing address) my visiting card... now explained to all details to handover Mr. Krishnamurthy, Mr. Krishnamurthy spok to scb credit card more than Maximum 2 weeks... Card Name: Manhattan Platinum card...& with photo attached to your card ask to Mr. Krishnamurthy... after one week back end dept call with one (Lady)... name not mention all details explained Address details, salary details& any other work (or) Business details all details mention to back end lady (Name not Mention)... This lady your apply to credit card name: Manhattan Platinum card... and which type of card name mention to this back end lady... i am SURESH KUMAR.K... concern dept ok after 2weeks /hand over the card... after one weeks send sms with card send to courier with Blue dart courier... reference No:43051439082 on 14/08... i am card collected on next day (15/08)... Time:6.15P.M. i am card open very stocked i am Credit card Booking with Manhattan Platinum card... recevied the card Plan (Platinum Rewards)... credit limited only 20, 000/-Very very low limit... Booking to card limit Maximum 50, 000/- and above but very low limit... so sorry to say your SCB Bank service is very good... but i am Fooled to your services... once solve the issue & otherwise cancel the card... once very high credit limit increase and explain to your card further details & otherwise cancel the your credit card... currently not use to your card...

(Notes: This issue already inform to M/s. Prabha & Mr. Anoop & Mr. Vinay... contact to helpdisk (04439404444) currently not any other request no... First time i am say to m/s.prabha... already inform to my manager... solve the issue with in 2 days but not solve the issue... First time this issue mention to M/s.prabha (Back End Dept) any other request No he ask him... but No any other complaint No already my boss to say... with in 2 days solve the issue... now currently card not in use so any other Bill recd... iam not pymt... plz solve and the issue Immdt)

(Notes: Card further details atpresent not explined to any other person)

Customer Name:

==============

Name: Suresh Kumar. K

Company

Name: Mr. Krishnamurthy

Contact. No :9790902944

Branch: Egmore-Branch

Second Time Complaint:

===================

Dear Team,

Customer care Reference No: BL01#08#10#376245#C031

Help Disk Reference No:376245#C031

Your commitment with in 3 days time... so plz resolve the issue immdt

(Notes: Once change the credit Card (Manhattan Platinum card) &not possible credit Limit high category (Platinum Rewards) & both side not possible cancel the credit card so solve the issue immdt... further any quires send my mail id ([email protected] & [email protected])

Wait for you'r replay so immdt action

Third Time Complaint Locked:

======================

Dear Team,

Customer care Reference No: BL01#08#10#376245#C031

Help Disk Reference No:376245#C031

Already inform the all quires and back end dept reference no... repeated times yesterday send to mail copy currently no response concern dept... Today recd to courier... open it..send to Pin Code on SCB... currently solve the issue and otherwise proper step by step working... plz resolved the issue immdt

Thank & Regards,

Suresh Kumar. K

Bharti Airtel Ltd.,

97910-44812.

Fourth Time Complaint Locked:

=======================

Dear Team,

Today resolve the issue Immdt

Regards,

Suresh Kumar. K

Account Manager - U&R

Bharti Airtel Limited - Telemedia Services,

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&--

No.45, Alsa Mall, 2nd Flr, Montieth Road, Egmore, Chennai - 600 008.

Mobile : 91 97910 44812. E mail: [email protected]

Fixed Line I Broadband | Mobiles | Toll Free Number I Internet Leased Line I

Our Corporate Helpdesk Number - 4211 1255 (or) [email protected] (or) [email protected]

Vth Time Complaint Locked: Tmr Cancel the card:

=====================================

Dear Team,

Wrongly commitment to your Bank (SCB) already inform to issue currently not response... call to help disk no response... waste my time to your department... so final statement Tmr Cancellation the SCB Credit card and handover the all kids and nearest SCB Bank... currently not resolve the issue... Next month Bill be started so currently your side no any response... so Tmr cancel the credit card... waste my time &i am Fooled to your bank SCB...

Customer care Reference No: BL01#08#10#376245#C031

Help Disk Reference No:376245#C031

SCB Credit Card. No:4622 7153 5161 5011

Valid From:08/10 up-to Valid Thru:08/13

Name: K SURESH KUMAR

Card Name: Platinum Rewards (VISA CARD)

(Notes: Currently Not in use your credit card because wrong commitment and credit amt very low so already inform to your dept... your side no response... so my side tmr cancellation the credit card & handover the all-kids... at nearest Bank... Very worst service to SCB)


Company: Bharti Airtel Ltd

Country: India   State: Tamil Nadu   City: Chennai

Category: Shops & Trade

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