Asrani electronics
INTERNET NOT CONNECTING

I AM HAVING YOUR BROADBAND CONNECTION FROM LAST TWO YEARS BUT QUALITY OF SERVICE IN OUR AREA IS POOR, INITIALLY WHENEVER I CONNECT AND USE WITHIN MINUTES IT GETS DISCONNECTED AND STARTS REDIALLING, FROM LAST MONTH IT SHOWS ERROR IN CONNECTING AND AFTER COMPAINING MANY TIMES LINEMAN VISITED AND SAID MY CONNECTION IS OK AS PHONE IS WORKING AND GAVE OFFICERS CONTACT NUMBER, WHEN I CONTACTED THE CONCERN OFFICER HE TOLD ME TO BRING MY LAPTOP AND MODEM TO THE EXCHANGE, WHEN I REACHED THERE HE TOLD ME THAT MODEM IS FAULTY AND CONNECTION IS OK, I ASKED THEM FOR NEW MODEM AND WAS READY TO PAY FOR IT BUT HE ASKED ME TO BUY FROM THE MARKET.

I PURCHACHED HIGH END MODEL -BELKIN PLAYMAX- THE PROBLEM REMAINS SAME, AGAIN WHEN I COMPLAINED I GOT SAME REPLY TO BRING THE MODEM IN THE OFFICE.

KINDLY DO THE NEEDFUL TO RECTIFY MY PROBLEM.