Re: Nokia
1. That the first complaint was logged in to your service center MODCAD Communications situated at Nehru ground Faridabad. On date 18/04/07 but we received it as it and no repair was done at all.
2. Again we contacted to MODCAD communication center on date 02/05/07 but the refused to loge the complaint and told us, that if you want to get your mobile repaired, you have to leave it at least for one month.
3. the second complaint was logged in to your service center Bright point India Pvt. Ltd. Situated at #76, Okhla Industrial Estate, Phase – III, New Delhi, on dated 20/05/07 and received back after some repairer but the system was not found in proper working condition.
4. The third complaint again was logged in at #76, Okhla Industrial Estate, Phase – III, New Delhi, on dated 08/06/07 and received in the same condition, there was no improvement.
5. The fourth complained was logged in on 21/06/07 and again we received the instrument in same condition. There was none of improvement in the performance at all.
6. We are facing the abnormal quality of sound, abnormal quality of the picture, hanging problem and improper functioning of the touch pad till now.
7. Four times we have logged in the complaint to your service center and after all these efforts we did not get our instrument in proper working condition.
I have the entire documentary proof related this matter.
If the senior authorities set up a high level inquiry, I am very much hopeful that an alarming findings may come forward, which may help the senior authorities to take the appropriate action.
Further, I request you to interface the mater & personally look in to it because I want to maintain cordial and long term relation with your product. I am sure that I shell neither be forced to move to print/or electronic media not to look to the court or justice.
Looking forward to have a helpful response.
Thanking you,
Yours faithfully,
A.K. Sharma
Mobile: 9810039361
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