I am B.Kalyan Chakravarthi, residing at Visakhapatnam, Andhradesh I Purchased a Nokia 6270 mobile, from the NOKIA PRIORITY SHOW ROOM, On 21/02 a problem raised with my phone & I immediately bought to HCL NOKIA CARE and handed over my mobile set and they gave me a job sheet vide no.4201011857 Dated.23.10.06 and informed us it will take 3 days for carry repairs, after three days I visited so many times to your HCL NOKIA CARE CENTER regularly but no use. After 20 Days HCL NOKIA CARE executive Archana told me my hand set was swapped and with in four days I will get a new hand set, after that so many times visited NOKIA CARE. Finally Mr. Chadra Sekhar committed to give hand set on 20.12.06 at 1230 Pm, on 20.12.06 when I visited your HCL NOKIA CARE CENTER Mr. Chandra Sekhar tried to give used hand set with full of scratches, key pad and on / off switch broken, Mr. Chandra Sekhar stating that it is a new one but apparently it looks like a used one the used to take and made an attempt to cheat me as it is a new one. When questioned the same, NOKIA CARE people asked me to wait for half an hour, and after that also the same thing was repeated.
So the acts of personal are with cheating attitude. I complained in appropriate forum.
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