Hi,
We bought a Bajaj Induction Cooker from the Next showroom at Kazhakuttom, Trivandrum.
We visited the showroom to buy induction cooker of another company. But the sales person at the showroom convinced to buy the Bajaj Induction Cooktop and the product costed us 3600 rupees. We bought the induction cooker as there is a shortage of LPG now and with a toddler at home its very difficult to manage without cooking at home.
The product stopped working after a month. We were told that the product has 1 year service warranty and the service people come to the showroom and so in case of any complaints we just have to take the product to the showroom (Next, kazhakuttom).
We gave the product for repair on June 5thand till now we havnt got any proper reply from them.
The sales man at the showroom is blaming the Bajaj service people who are simply keeping on delaying the repair. He told us that he asked the service people that they can take the parts of any new product that is in their stock if the delay is because of unavailability of spare products. Who knows what the real reason is. Seems like our money is gone.
This is highly disappointing as if there is no value for the money that the customer is paying. We didn't buy the induction cooker because we did not know what to do with our money or we had lots on money in hand that we could simply waste on some faulty products.
My advice to all out there "Please think twice before you buy a Bajaj Induction Cooker"
There should be a proper system in place (or is there any) which should punish such companies that cheat the consumer.
Regards,
Manju
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