Defected items supplied
Dear Sir,
As per an advertisement published in Times of India, on 25.05. I placed an order for Birde 14 Pcs non stick cookware set on 25.05.2012. My order No. was 3001144868 dated 25, 05.2012.
On 30.05.12, I received the consignment vide invoice No. A2Z/0723/12-13 dated 25.05.12 with suppliers reference No.2469455. I released my consignment from the courier by paying him a sum of Rs.2748/-(Rs.2499/- Cost of the items and Rs.249/- freight charge). When I opened the consignment, I found that all the three sauce pots of 20 cm, 22 cm and 24 cm are defective and their lids supplied do not match with the pots. Then and there booked my complaint over phone vide complaint No.248893. I have been assured that the defective items will be replaced within three working days. To my great dismay though 23 days have elapsed since I booked my complaint nothing have so far been done. Every Time I enquire about the replacement of the defective they only say that it will be done within 3 working days. It appears that the suppliers are just lagging and buying time and they do not have any intention to change the defective items.
I will request your good self to take a serious action on it and prevent such fraudulent offers and save many people who fall prey of it.
Some Important contacts to reach the supplier:
Manufacturer: M/S Sarvmangal Holy Stores Pvt. Ltd
JD 3A Ashiana Chowk]
Pitampura
Delhi 1100-34
E-Mail: [email protected]
Bought through: India Times.com
Phone No.09910118888/09900238888
Email: shopping.indiatimes.com
Pradyoth Chakraborty
H/O Shri Subrata Kar,
1-Sukanta Nagar, Milonpally
Sonarpore, Kolkata 700 150
Mob. No.9434448093
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