Dear Sir,
this is in reference to the Blackberry Bold 9790 which i purchased on 14/12. The phone had the below problems from the very first day :
* The phone suddenly heats up and the battery from full strenght discharges to nil and the phone turns off.
* when put to charge, a clock comes up on the home screen and remains lighted till manual exit is made. (this does not happen in any other blackberry phone)
* The phone hangs while using the camera.
* The phone hangs.
And when i reported these problems in the service center on 27/1, all they had to say was, that since these problems are not recurring in nature they ll try for changing the battery and reload the software. They generated a job sheet (CAL/BB/11/06295) his regard but till date am yet to receive a word from their side.
Today while talking on the phone again it heated up and this time more than usual. It was so hot that i could a bake a cake on it. I seriously dont understand how a brand new phone can have software issues or battery issues that too the class of RIM. Hope the problem gets solved soon.
IMEI:359201041224974
Regards,
Aditya Modi
[email protected]
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