I am using a blackberry curve 8520 which i purchased on 14th july since i purchased it from a dealer, the bill had entitled me to one year warranty, i was facing with a problem of stained display and so on june 21, i went to service centre at mumbai khar west, with my bill copy. I was told that this is a hardware problem and was asked to submit handset along with photocopy of invoice, i was given a time of 7 to 8 working days after which my problem would be fixed, as advised by the attendant at mumbai service centre. But, on july 2nd, i received a mail from reddington saying that my handset fault does not meet the warranty criteria, without stating any criteria. I then replied to this mail asking them to clarify in detail that why my handset does not meet the criteria. but there was no reply from their side. i also resent these mails two more times hoping that it would bring it to the attention of the authorities. but, to my disappointment, the mails went unanswered.
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