We have purchased a new A/C from BluStar for our new home and its been almost 1 month we have started using and it does not work the way it should be working and the worst part is we have complain to this dealer and they are saying its a fault of Torrent power and when we have complain to Torrent Power they confirm everything is fine and no problem of any voltages as we have 3phase line already. The main issue issue is even we have small bedroom if this AC is working on 20C temperature still we do not feel its cooling even after 30 minutes.
We are really tired of complaining things without any solution for the amount of money we have spent and we need a solution or a new piece of AC to have this sorted out.
Dealer Name: Sport N Sporty
Place: Pladi, Ahmedabad
Date of Purchase: 19/03
Model: 5HW18ZAW
Split AC 5 BlueStar
Date of Complain: 27062012
Details of the Engineer: Voltage Issue
Service Report Number: 01074386
Date of Complain: 28062012
Details from Torrent Power: No Voltage Issue
Online Complain Number: 100085864
So Here by we request you to take some steps to assist us in this problem and get a replacement of the item we have purchased or at least a good customer service we expect from a good company rather then just a comment that their item is perfect and accept the problem which we have.
Thanks,
Amit Shah
C/O - Parmesh Shah
[email protected]
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