Respected Sir,
i have purchased one "CELKON C 6 i" dual sim mobile phone from m/s.poorvika mobiles pvt.ltd.of thanjavur district... i would like to furnish the details...
MODEL NO: CELKON C 6 i
INVOICE NO : 010381
DATE : 06-10
PRICE: Rs.1878 /-
IMEI NO : 910040143314081
and i wanna bring to your kind notice that after the usage of 2 months its charger is not working properly... i, then approached m/s.poorvika mobiles pvt.ltd.of thanjavur district and they have diverted me to contact the service centre "CARWIN ELECTRONICS" of thanjavur... on the date 13-01 when i claimed them for the warranty they refused to accept the warranty and i was asked to pay Rs.280 /- (Cash Roll No :48/14.01.2012) of carwin electronics...
and am sorry to inform u that i was urged to pay the amount on the date and they informed me that they have changed the charger pin inside the mobile..only about 2 weeks it have worked well... after that it have not been working properly till now...
Again when i conatcted the m/s.poorvika mobiles pvt.ltd.of thanjavur district they told me only 50 /- will be deducted i exchange the mobile... under this circumstances, as a consumer of ur firm what could i do??? kindly give me ur favour and kind attention sir
thank you
From :
N.Kamala Thiyagarajan,
Inspector of assessment,
Tamil Nadu Electricity Board (TNEB),
Thanjavur-613 007,
Tamilnadu
Cell No :9442729430
7598239430
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