CERA TAPS
NOT GETTING SERVICE

THE COMPANY SAYS WE GIVE 7 YEARS WARRANTY

AND

ITS BEEN ONLY 1 AND HALF YEAR I INSTALLED CERA TAPS IN MY BATHROOMS

ONE TAP IS LEAKING

ONE SINGLE LEVER DIVERTER IS FALLING DOWN

ONE 3 IN 1 SHOWER HEAD HAS BROKEN FROM ITS NECK

I LODGED THE COMPLAINT ON 18002001801 THE TOLL FREE NO. FOR SERVICE 10 DAYS BACK

MY COMPLAINT NO. IS 4386

THE REPLY WAS U'LL GET THE SERVICE WITHIN 48 HOURS

I DIDN'T GET IT

SO AGAIN DIALLED THE NO. TO KNOW THE STATUS OF COMPLAINT AND THE SAME REPLY WAS THER

WHENEVER I DIALLED THE NO. TO KNOW THE STATUS OF MY COMPLAINT THE ONLY REPLY FROM THE IVRS WAS THE SAME i.e. "U'LL GET THE SERVICE WITHIN 48 HOURS"

AND I M STILL WAITING

DOES IT MAKE ANY SENSE???