We had purchase one Whirlpool microwave magicook 22C. Last month we had lodged a complaint on company's customer care helpline No. We were allotted a complaint No DL0511027978. The engineer visited our house and gave us one week's time. When no body visited our house after one week we contacted the service Coordinator. The service coordinator informed us that the part shall come from Pondicheri and gave us approx one more week's time. Nothing happend thereafter. We tried to contact the service coordinator but our calls went unasnswered. We tried customer care Numbers there after a long very long wait customer care executive used to pick up the call but as soon as they were told the complaint No they used to cut the phone. We also gave the detail of our problem on company's website through contact us link. We did not receive any response. One day we received a message that the complaint has been closed in the system. Ever since we are trying to run pillar to post to get the problem fixed. Nothing is happening. My advice to the public would be never never never buy whirlpool products.
0 comments