I cannot view any channels using D2H, I keep getting error every time. Since the time I have bought this satellite box I've been facing lot of problems.
1st time something went wrong inside the box and it stopped working
2nd time we had to change the entire board of the satellite box, We used to get electric current to that box and it kept upgrading every day (complaint no 13977976).
Now the new board is installed in the satellite box few days back but now we getting technical error every day.
I tried calling customer care, It says you are in the queue and your number is 14-15 but by the time it comes down to 1 call gets disconnected.
Spoke to the technician (complaint no 15865063) who came to my house to replace the satellite box, he said issue is because of rains, However i have D2H in my parents house too but they are not facing any issue.
Today one of your executive visited my place when I was not at home. He gave me a call and said door is closed. When I told him should have called before coming he disconnected the call and left.. I tried calling him again but he didn't bother to answer and also this executive shows lot of attitude and keeps saying this is the worst satellite service and you better go for another one...
If videocon really wants to create good impression in this competetive world they really need to improve service also hire people who can do better branding of videocon.
sudhansu mishra 919897064317
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