I am it sure about other handsets, but this happens with my 6300: Create a text message. Click 'Options' and then select 'Insert contact'. When you select a contact from the Phonebook, the the SMS editor picks up the contact name and not the contact number from the Phonebook.
If you cannot insert a contact from the phonebook in a text message, why do you call that feature 'Insert Contact'???!!! For the end user, insert contact would mean inserting the contact number of a person and SMSing the number to another person. The end user wouldn't use this feature to SMS somebody's name from the phonebook!!
If this is by design, then it's ridiculous! And if it's a bug, then your QA folks failed to catch the obvious!
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