I continously get distrubed by Docomo calls. They do call every now n then n witout my activating of the various offer packs those are activated and my balance is deducted witout my knowledge, and when i try to call the consumers’ care for the details and when did i activate dose packs dey jst keep on saying hold the line your call is important for us but after holding the line 4 half n hour also they keep on repeating the same line. While i do the call i dont know how the subscribtion packs get activated and i have to keep on deactivating them. This is causing a lot of problems to me i m not able to concentrate on my work and studies and jst have to waste my time dailing customer care or deactivating my activated services which i never activated. At present they have deducted my 20 Rs. for a service which i never activated and r not deactivatig it dt 5.4.2011.And they have activated my caller tune witout my knowledge and have deducted my Rs.25.
If dis is going to continue i will have to discontinue my service with DOCOMO.
This happened with me in the month of march 15 days before and again dis has happened if dis is going on happening i will have to deactivate my docomo no. The service which DOCOMO is providing is troubling me a lot.
Every now n den i have to waste my time complaining about all dis issues.
I realy get disturbed a lot coz of the all dis. Pls do something n get me the results.
Since i have shifted to DOCOMO every now n den i keep on complaining about al dis.dis is something very irritating. If dis goes on i will have to shift to any other service provider airtel, Vodafone or something like dat if it happens! ce again. Yesterday night it did happen wen i was sleeping witout a reason.
Please help me regarding the same.
Thanks & Regards
Priya Agarwal
8961046242
0 comments