Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel - Scheme not deactivated | News #20168

Airtel
Scheme not deactivated

Sir/Madam,

This is regarding complaint ref no: 1003077931.

My mobile no is 9892959715. I am using you service for last 4 years. I was so happy that till now there was no need of any personel visit to any of the Airtel Gallery. But i found a black mark in your services.

4 -5 months back i have activated 'Airtel Classifeid' in my mobile. After that i get SMS from 54321 for job vacancies.

Last month i decided to deactivate this scheme. so when i first called your customer support team, They said that no such scheme is been activated in my cell and he will check and if there he will deactivate it. On the next day i got ane more job vacancy SMS from 54321, Again i called to your customer care executive, one person told that he will deactivate it.

But it is not deactivated till now. Today again 25.00 Rs is been deducted from recharge account. Today again, i have called your customer executive. A person named 'Yuraj' attended, i have requeseted him to deactivate this scheme and loged a complaint. so he reverted with above reference nos.

Dear All, please see to that my scheme is deactivated ASAP.

If this not done i would have to escalate to AIRTEL supiror team.

See to that there is no need for this

Regards,

C.Ariashankar.


Company: Airtel

Country: India   State: Michigan   City: Mumbai
Site:

Category: Electronics and household app.

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