We have purchase one Electrolux Refrigerator from Reliance Iscon mall shopping centre on Dt.12/01/08
We made complains for low cooling but it was ignored from service staff, Suddenly fridge stopped to cooling we personally rush to there office and made complains, resulting we ware come to know that Compressor wasnot working and it has to take back to there workshop for more observation, after ten days i was told to replace compressor and charged Rs.1500/even it is under Warranty period. we paid amounts and within week again problem was start no complain was followed and again we have to rush Iscon malls office and they refer to city office and asked to contact Mr. Nishal patel. again fridge to be send bact to there workshop and after ten days we have ask to payRs. 1500/ for further repairing. After Five days again trouble start and we made an complains to thair city office no complains number was given we have wait three days nobody has come. again we personally visit his office and ask for complain number the number was given and it is 8000799086
we told from city office that within 12 hours service man will come and see but after 74 hours nobody has come and again we have to contact Mr. Nishal patel he told me that within 12 hours service will be taken but today as on 16th Nov.up to 15 hours nobody has try to contact.
Suryakant Vaghela.
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